Terms And Conditions


Arriving late may interfere with your treatment. We want you to get the most out of your time at Anatomy so we kindly ask you to arrive 10 minutes prior to the appointment to make your experience all the more relaxing. All appointments will end at their scheduled time and full charge will be applied.

Skin Patch Test:

Eye zone treatments require a skin patch test 24 hours before with the exception of Henna brows which require 48 hours. 

Cancellation Policy:

Please call us as soon as you can’t make your appointment. We are sympathetic when things happen outside your control. We do ask for a minimum of 24 hours notice and we do reserve the right to retain your booking deposit in full. For missed appointments without notice we reserve the right to charge for the full treatment value. 

Gift vouchers:

Gift vouchers are non -refundable and valid for 12 months. We do not accept vouchers after the expiry date. Vouchers can not be redeemed for cash or retail products. Gift vouchers must be handed to the therapist at the start of your treatment. Late cancellation and ‘no show’ terms as laid out above also apply to gift vouchers. 

Price Alteration:

We reserve the right to alter prices without prior notice. 

Data security:

Personal details taken from clients during consultation will be kept safe and in the strictest of confidence. 

Tranquillity Policy:

In the interest of your peaceful, calming time at Anatomy we ask you to silence your phone and respect your tranquil time and that of other guests. 

Your Health:

Your health and well- being is important to us so we ask if you have any health issues including pregnancy or have recently had an operation you are advised to check with your GP before booking a treatment. When you arrive for your first consultation you will be asked to fill in a medical consent form.

For serious health conditions we ask you to provide a GP letter for your safety. 

Children and minimum ages:

We apply age restrictions to our treatments so please ask us about this at the time of booking. Under 18s must be accompanied by an adult at all times.

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